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Top 10 Strategic Tech Trends for 2018 (via gartner)

tech, trends, AI, ai, internet of things, iot, cybersecurity, security, machine learning, deep learning

Source: www.gartner.com

Introduction  

With all the trends coming out for this year alone, I decided to look at strategic information systems planning (SISP) trends for a change.  It’s very interesting to see how they actually plan on possibly implementing these new trends that are coming out all the time.  Here’s the list… 

 10 Trends for Strategic IS Planning

AI and Machine Learning Immersion

  1. AI Foundations – This is considered to be the next big battlefield between vendors who build these systems until at least 2020.  AI is so popular and in demand that it can be no other way.  Now how to use AI is the next big question that needs answering by the vendors and the customers who buy it.  Artificial intelligence needs to be able to help make strategic decisions, enhance the business model and ecosystem, and drive user/customer experiences through to 2025.   Strategic planning in this aspect involves data preparation, integrations, creating new algorithms to run AI, new ways to train personnel how to use AI, and creating new data models.  Personnel involved here are data scientists, developers and business process owners who will have to work together closely. 
  2. Intelligent Apps and Analytics – Apps are beginning to implement AI in how they work.  They cannot exist without AI and machine learning capabilities.  Because of this, it is, in turn, changing how people and systems work together at the workplace.  It doesn’t replace people. It’s a strategic area where analytics uses machine learning to better automate data prep and finding and sharing insights.  People in the company using this are business users, operational workers, and citizen data scientists.   
  3. Intelligent Objects – These are physical things that use AI to operate.  Included here are self-driving cars, robots, and the Internet of Things.  Self-driving vehicles are already in use in agriculture and mining but will take more time spreading to other vehicles, like cars.  By 2022 more streets will become more user-friendly towards them, but more studies need completing. 

Blending of the Digital and Physical Worlds

  1. Digitial Twins –  It defines a representation of real-world entities and/or systems.  This deals with IoT for the most part.  If the twin is built correctly then it can really support improving business decision making processes.  The twin is linked to their counterpart in being able to better understand the state of the system, better responding to changes, improve operations and add more value to the company as a whole.  In the future, they will fuse together with their counterparts and AI type capabilities.  Consequently, people in the company who will use this are city planners, digital marketers, healthcare professionals, and industrial planners. 
  2. Edge Computing – This is where information processing, gathering and delivering content is put closer to the sources of information.  Companies need to begin using edge computing as it supports IoT, creating better connectivity, bandwidth, and functionality.  Cloud helps support this as it doesn’t need a central location.   
  3. Conversation Platforms – This is going to be the one that drives the next change with how people perform and interact with the digital world.  People can talk to computers and the system will be able to act on it.   If the person using the computer is confusing it, it can ask for clarification.  It’s becoming a primary design goal using with hardware, core OS features, platforms, and apps.  Developers need to work on the communication aspect of the platforms, as it’s still very difficult to make them work.  People need to speak very clearly about what they want, and it causes more frustration than anything else right now.   
  4. The Immersive Experience – Virtual, Augmented and Mixed Reality are all here.  For any benefits for business, they need to look at how it can help employees work better.  The design, training and visualization process is key to making this work.  When dealing with Mixed Reality, it’s creating some great technology that might actually be good for the work environment.  Tools already developed and in use includes Head Mounted Displays (HMD) for VR and AR, smartphones and tablet-based AR and environmental sensors. 

Exploiting Connections

  1. Blockchain – This technology is rapidly spreading everywhere, not just for the cryptocurrency.  The blockchain is a disruptive technology as it changes how business is ran, for both startups and enterprises.  The only problem here is that blockchain technology is more promise right now as it’s immature for the next two or three years. 
  2. Event Driven – This includes anything from recording an electronic purchase at your website, to a recording when a plane lands.  Anything action completing dealing with the company is an event.  Because of this IoT, cloud computing, the blockchain, memory data management, and AI are included here.  With these platforms, its ability to find and analyze events more thoroughly grows.  As a result, people involved here include IT leaders, planners, and architects. 
  3. Continuous Adaptive Risk and Trust –  This deals, for the most part, cybersecurity.  There have to be real-time, risk and trust-based decisions and adaptive responses.  Basically, the company needs to embrace opportunities and manage the risk involved with having digital business actions completed.   

Summary 

Strategic information systems planning is very complex.  There are so many different areas needing planning in the next five years in order to keep up with all the new technology.  Most are in its infancy, but it’s growing fast.  Better start planning now! 

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4 Dimensions of Strategic Information Systems Planning

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Strategic information systems planning (SISP) is a very important issue that has to be considered when upgrading. Information technology (IT) use along with proper planning can help increase business success. SISP is used as it’s considered a great tool to support the company. It makes sure that IT activities go along with what the company does and needs.

What is Strategic Information Systems Planning?

SISP improves organization performance however upper management wants to focus. The aim is to achieve maximum benefits from resources while reducing risks at the same time. All resources work efficiently, effectively and competitively together to make the company stronger and more adapt. Especially now as IT is an important part of any company. Strategic Information Systems Planning is intended for technology that’s used at the company level. It needs to mesh with what the needs and strategies are of said agency.

Objectives include:

  • Align IT with business
  • Gain competitive advantage,
  • ID new and higher payback applications
  • Increase top management commitment
  • Improve communication with users
  • Forecast IT resource requirements
  • Allocating IT resources
  • Develop information architecture
  • Increase visibility of IT

4 Dimensions of SISP

SISP helps the above mentioned by addressing future needs for IT/IS resources with business plans. There are four dimensions included to make sure everything is included.

  1. Alignment
  2. Analysis
  3. Cooperation
  4. Capability

The first three are considered goals while the fourth is considered improvement over time.
SISP methodologies include gathering information and making plans comprised of one or more techniques. The techniques can be viewed as abstract systems.  They change organization input into a strategic plan for output. Some of the more popular planning techniques are:

  • Looking at Stages of Growth and Critical Success Factors – Here flexibility of needs can be used as a measurement tool. This methodology needs support of others.  CSF alone makes information requirements difficult to reach.
  • Competitive Forces Model and Value Chain Analysis – Michael Porter’s model analyzing threats of new entrants and bargaining power of buyers and suppliers. Also reviewed are threats of substitutes and rivalry of competitors. It’s used to get products and services to buyers and servicing.  It also finds primary and support activities that can add value to the product or service.
  • Scenario Planning and SWOT Analysis – What will the future bring? Actions to take if future is going in a direction not wanted.

Criteria of Choosing

The criteria of choosing methodologies include availability of resources, internal policies and preferred suppliers to name a few. It would be the company’s choice as to what is more important to them.  Which they would want to improve the most?

SISP leads to good planning. This in turn helps companies stay ahead in competitive environments. You have to make sure that top management stays aware of best processes for SISP. They need to stay committed and involved in order for it to be considered a success.

There is no best way to implement SISP. It’s up to the companies which way they want to focus what they want to improve. The success would be applied to how well they used methodologies in their planning process. Were success and failure factors applied while planning and implementing the changes? These are the questions that need to be answered in order for Strategic Information Systems Planning to be considered a success.

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Information Systems and Effective Management

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Information technology (IT) is a huge part of effective management that managers have to know.  They have to as they build and put into place new decisions every day.  The information systems (IS) are for the most part completely built from scratch.  The main purpose of strategic information systems planning (SISP) is to create implement new systems to use for the agency that the managers work for.  This is something that has to be worked from the top on down or it will never gain fruition.  There are complications to building these new systems, but if done correctly, it can be a godsend.

SISP Research and Implementation

Steven L. Alter did some research into which agencies have the most success with SISP through adapting to it correctly and optimally.  He has found that applications being created and used now are now built to support the managers who have to make decisions, instead of replacing them.  This is called decision support systems and are used to greatly improve managerial effectiveness.  The problem is that there is a restriction of knowledge as to what kinds of systems are used now.    This means that information systems are out there that the manager and their superiors have not built it themselves, so they don’t know what these systems do.  Don’t just focus on the technical aspect, focus on how the new system will work with the agency in question.

6 Types of Systems

The types of systems used are:

  1. Used to retrieve isolated data
  2. Uses mechanisms for ad hoc analysis of data
  3. Gathers aggregations specified beforehand in standard reports
  4. Can estimate consequences of all proposed decisions
  5. Can propose decisions based off of data gathered
  6. Can help to make strategic decisions based off of the data gathered

Examples of SISP Being Used

Some examples of how SISP is used are:

  • For retrieval of information only – shop floor IS
  • Retrieval and analysis – portfolio analysis system
  • Multiple data bases and analysis – sales IS
  • Eval of decisions using accounting models – source-and-application-of-funds budgeting
  • Eval of decisions using simulation models – marketing decision system
  • Proposing decisions – optimize raw materials usage
  • Making decisions – insurance renewal rate system

Questions to Ask Yourself

There is a huge range of approaches that can be taken here that would be helpful depending on what is needed for said company’s business model.  What do they do?  What needs to be fixed that they would bring this up?  What improvements are going to be implemented?  What do they want the company to strive towards?  What systems are they going to use in order to implement their changes?

Build the System

These are just some of the questions that have to be answered before the company goes forward.  If there’s no clear vision on what is going to be done SISP can be a complete failure instead of being a bonus.  Build small prototypes first of specific areas in order to find where the bugs are.  Then they can be fixed with little or any cost before the big implementation begins.  Just remember as the author points out, building an IS makes sense when it is clear that changes are needed in how decisions are made in the company.  That and everyone learns what the role is of computers are in their workplaces, and helps managers to make decisions dealing with administration and competitive strategies against other companies in their industry.

 

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Key Methods of SISP

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SISP can be defined as the process to determine the computer applications that help achieve business objectives. SISP can be considered a critical management tool as it focuses on strategic goals of organizations. It’s needed in order to move strategic directions of organizations.  Otherwise things could get sloppy really fast. SISP keeps things organized when change is being implemented in agencies, especially with information technology (IT).

Why Use Any Methodology of SISP

Different methodologies that SISP uses is:

1. Business System Planning
2. Strategic Systems Planning
3. Information Engineering
4. Information Quality Analysis
5. Business Information Analysis

Whichever changes are chosen by the agency will influence methodology of implementation. It may also be more prudent to choose a bunch of different ways to complete it. This will help to keep a balancing act together when planning for the future.

Why Use SISP At All?

It seems that top management still doesn’t fully support using SISP methods in order to better compile and implement new changes. Research suggests agencies cannot reach success if there isn’t proper alignment of business and information systems strategies. There has to be a good mesh in order for the changes to be fully implemented with no problems. If there is no fit, it’s unlikely that there will be a proper alignment between information technology (IT) and the agency in question.

The Different Methodologies

The different methodologies are:

1. Business planning
2. Competitive impact
3. Computer-based applications
4. Conceptual analysis
5. Information systems planning
6. Information technology resource planning
7. Methodology
8. Strategic alignment
9. Strategic information systems planning (SISP)
10. Strategic management
11. SISP approach
12. SISP methodology
13. Strategic management planning
14. Strategic planning

The Why of All This

These methods can all be switched around and used in different ways in order to better find solutions. It has to be done correctly or a large amount of money will be invested with no results. Benefits from investing in IT can only be seen when there is a strategic alignment between IT and strategic business strategies. IT resources have to be able to target areas in the agency that are considered the most critical to their success. This has to be done with upper management, to include CEOs, CIOs and managers. This is why I have suggested in past posts that upper management is critical in SISP. If they are not willing to change initiatives and programs, there will be no change in the agency.

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Why is SISP Important for Organizations to Use?

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data, information, information technology, information systems, systems, IS, IT, SISP, strategic information systems planning, planning, IS planning, IT planning
The Relationship Between Data, Information and Intelligence

As time goes on there has been a recognition that information technology (IT) is becoming more and more integrated in businesses and organizations. But as it is, IT is only as successful as how aligned the information system (IS) development is within the company. This is where SISP comes into play. One issue is that there is raised pressure to leverage importance of SISP, and is a key issue to top management.

The Main Purpose

Basically SISP helps to find computer-based applications in order to better assist organizations. This helps them to use their business plans and reach business goals. So in this it helps to identify and use IS to reach both goals, objectives, and affect strategy. If it isn’t used correctly it instead can cause lost opportunities and waste money on resources not needed.

Strategic…How?

IS can be considered a strategic part of an organization. It helps conducting of daily activities, supports decision making, and works correctly in timely manners. There are four areas that IS can be considered a strength in:

1. It helps to gain competitive advantages
2. It helps increase productivity/performance
3. It enables new ways in management and organization
4. It assists to create new business opportunities

How Does SISP Work?

As to how the strategy works depends on how the customer wants the IS to be used in their organization. But SISP brings users and professionals together in order to help build a mutual understanding of what the information systems do and what problems can arise from them. This helps to create priorities in development. What the customer and professional does is rank systems in terms of efficiency, effectiveness and value to the company or organization that is considering switching systems.

The Five Phases of SISP

It can help build barriers against new entrants, change the competition, create new products to sell, and find cost-effective methods between they themselves as the customer with their suppliers. There are five phases in SISP:

1. The new business plan incorporating IT
2. Information systems assessment
3. Information systems vision
4. Information systems guidelines
5. New strategic initiatives

Four Objectives when Implementing

This is for both public and private organizations, as it is an incredibly important step in the entire process. SISP is only as good as how the organization implements and uses the ideas given. This in turn will decide how successful the company will be in the future. Always plan ahead as adopting IS creates a huge expense.
There are four objectives when implementing the new information systems:

1. Alignment
2. Analysis
3. Cooperation
4. Marked improvement of capabilities

Challenges

SISP improvements are considered a major challenge today for IS executives. Planning has to be successful in order to find out potential strategic impacts of IS. One thing to make sure of is, IS has to be planned and aligned with organization planning or it won’t work correctly. If it is aligned correctly then there will be fewer problems with the new hardware and software, along with a smooth and effective implementation of plans.